Course Content
This course provides team leaders with the necessary tools and insights to build and lead high-performing and sustainable teams. You will also acquire new competencies in communication and conflict mediation. You will develop skills to promote collaboration, trust, and accountability within your team.
The course covers both structural aspects of team leadership and psychological and managerial factors with a strong team focus.
You will have the opportunity to practice your skills and receive feedback on specific team leadership competencies. The course will cover the following topics:
Introduction to Team Leadership
- What is a team, and why is team leadership important?
- The difference between a group and a team.
- The leader’s role in team development.
Psychological Safety
- Definition and importance of psychological safety.
- Strategies for creating and maintaining a safe environment that encourages creativity, innovation, learning, and performance.
- Exercises and case studies to foster openness and trust within the team.
Group Dynamics
- Basic principles of group dynamics.
- Diagnosing and solving team dysfunctions such as lack of trust, fear of conflict, lack of commitment, and avoidance of accountability.
- Practical tools and techniques to enhance team effectiveness and create goal-oriented conditions.
Conflict Management in Teams
- Understanding the underlying causes of conflicts and their dynamics.
- Different conflict resolution styles depending on the situation.
- Communicating effectively and assertively during conflicts.
- Using practical tools and methods to constructively manage conflicts.
Communication and Collaboration
- Effective communication methods in teams.
- Active listening and questioning techniques with a coaching approach.
- Creating greater conversational capacity within the team.
Leadership Styles and Situational Leadership
- Different leadership styles and their impact on the team.
- Situational leadership: Adapting your leadership style to the needs of the team.
Practical Exercises and Workshops
- Team exercises and simulation games to strengthen collaboration.
- Case studies and role-playing to address real team challenges.
- Reflection and discussion of learning and experiences.
Action Plan and Implementation
- You will develop a personal action plan to implement your learnings within your own organization.
- Review and evaluation of the course process.
- Continued development and learning as a team leader.
Course Structure
The course consists of 2 modules of 2 days each and is centered around essential team development and leadership tools. The teaching alternates between brief theoretical presentations and concrete, practical training in the models and tools covered. The focus is on creating a link to your daily work.
Between the modules, you will apply your new tools and knowledge in your day-to-day work with your team(s). At the end of module 2, we will review experiences and applied models, and you will create and test a plan for the future development of your team.
